Return Policy Page

We want you to be completely satisfied with your purchase. If you’re not happy, we’re here to help.


Returns

  • You may request a return within 30 days of receiving your order.

  • Items must be unused, in original condition, and in original packaging.

  • To start a return, contact us at wholesale@luxesy88.com with your order number and reason for return.

  • Please do not send items back without approval.


Non-Returnable Items

We do not accept returns on:

  • Sale or clearance items

  • Personal care or hygiene products

  • Items marked “non-returnable” at checkout


Refunds

  • Once we receive and inspect your return, we’ll notify you by email.

  • If approved, your refund will be processed to your original payment method within 30 days.

  • Original shipping costs are non-refundable.


Exchanges

We only replace items if they are defective or damaged. Contact us within 30 days of delivery for assistance.


Return Shipping

  • Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong or defective item).

  • We recommend using a trackable shipping service.


Contact Us

If you have any questions about our return policy, contact us at:
? wholesale@luxesy88.com