We want you to be completely satisfied with your purchase. If you’re not happy, we’re here to help.
You may request a return within 30 days of receiving your order.
Items must be unused, in original condition, and in original packaging.
To start a return, contact us at wholesale@luxesy88.com with your order number and reason for return.
Please do not send items back without approval.
We do not accept returns on:
Sale or clearance items
Personal care or hygiene products
Items marked “non-returnable” at checkout
Once we receive and inspect your return, we’ll notify you by email.
If approved, your refund will be processed to your original payment method within 30 days.
Original shipping costs are non-refundable.
We only replace items if they are defective or damaged. Contact us within 30 days of delivery for assistance.
Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong or defective item).
We recommend using a trackable shipping service.
If you have any questions about our return policy, contact us at:
? wholesale@luxesy88.com